Shipping policy
Shipping policy
Shipping Policy
Shipping Information
Thank you for shopping with us! We are committed to delivering your order safely and on time.
Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festive seasons or sales, processing may take slightly longer.
Shipping Time
- Tamil Nadu: 2–4 business days
- South India: 3–5 business days
- Rest of India: 4–7 business days
- Delivery timelines may vary depending on your location and courier availability.
Shipping Charges
- Free Shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking ID via SMS, WhatsApp, or email (where available). You can use the tracking number to monitor your shipment.
Delivery Attempts
Our courier partners will make up to three delivery attempts. If the package cannot be delivered due to an incorrect address or customer unavailability, it may be returned to us. Additional shipping charges may apply for re-dispatch.
Address Changes
Please ensure your shipping address and contact number are correct before placing your order. Address changes may not be possible after the order has been dispatched.
Delays
While we strive to deliver within the estimated timeframe, delays due to weather conditions, natural disasters, public holidays, or courier service disruptions may occur. We appreciate your patience in such situations.
Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery with your order number and clear uninterrupted unboxing video of the package.
Contact Us
For any shipping-related questions, please contact our customer support team. We are happy to assist you with your order.